Privacy

Guernsey Finance Organisation Privacy Notice

This privacy policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated in January 2023.

Our Contact Details

Name: Guernsey Finance LBG
Address: Rue du Pré, Guernsey, GY1 6HS
Phone Number: 01481 720071
E-mail: [email protected]
Website: www.weareguernsey.com

We are registered with The Office of the Data Protection Authority in Guernsey.

What type of information we have

If you visit this website we may collect your computer's individual identification number, know as an "IP address", which is automatically logged by our web server and used to facilitate your access to the website. We do not use IP addresses to identify visitors to the website, however.
We may also collect the following information:

name and job title
contact information including email address, and telephone number, job title, geographic areas of interest and feedback from events.
demographic information such as, preferences and interests as it relates to financial services
other information relevant to surveys.

The lawful basis for obtaining this data will be legitimate interest, or because we have a legal or contractual obligation to do so.

We may collect special categories of personal data about you (such as related to your health, religious or philosophical beliefs) but only where it is relevant to the services we provide, for example with regard to the processing of special dietary requirements where catering is provided at an event organised by Guernsey Finance. If we wish to process your special category personal data, we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you, or indirectly by email, phone, events or contracted partners. This will be for one of the following reasons:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
To send you marketing communications where you have provided your contact details to us and have a legitimate interest or contractual obligation for doing so.
Third-parties may also provide information to us about you, specifically from any of the following; our business partners and/or sub-contractors, or advertising and marketing services, or our technical and analytics providers, or our search engine and search information providers.
Guernsey Finance works with a team of Business Development Professionals who support promotion of our business in the following regions: UK, UAE, South Africa, and North America. These Business Development Professionals work on behalf of Guernsey Finance either as employees or as contractors. In this capacity they may make contact with you if you have provided your details on any of our channels including the website, email or by registering to attend an event. This information is shared securely and in line with our information security requirements.

What we do with the information we have

We use the information that you have given us in order to:

Where we need to perform the contract we have entered into with you.
Where we need to comply with a legal or regulatory obligation.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Internal record keeping
To improve our products and services
We may periodically send promotional emails about new events, news or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Enhance or improve customers’ experience of Guernsey Finance’s services and our website.
Provide anonymised statistical data on our products, events, overall performance and service.

We may pass your personal data on to third-parties contracted to Guernsey Finance in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. This information is shared securely and in line with our information security requirements.

In the case of events, we may share a delegate list of attendees to contracted sponsors and advisors of the event. This will only include first name, surname and company.

How we store your information

Guernsey Finance will process (collect, store and use) the information you provide in a manner compatible with data privacy principles. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary, or longer than your legitimate interest.

Data security

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] and include “Data Protection” in the email subject line if you wish to make a request.

How to complain

You can also complain to the Office of the Data Protection Authority in Guernsey if you are unhappy with how we have used your data.

The ODPA’s details are:

The Office of the Data Protection Authority
+44 (0)1481 742074
[email protected]
St Martin's House, Le Bordage, St. Peter Port, Guernsey GY1 1BR

Privacy Policy